Privacy policy

Tabjje's Privacy policy – We are committed to protecting your information

Your personal information matters to us. This Privacy Policy clearly explains how Tabjje collects, uses, and safeguards your data.

Last Updated: January 1, 2026

This Privacy Policy ("Policy") applies to all users of the Tabjje platform. By creating an account or using the platform, you agree to the terms of this Privacy Policy.

Tabjje never sells your personal information to third parties. We treat data privacy as our highest priority.

Section 01
Introduction & Scope of This Policy

Tabjje is an international-standard online gaming and betting platform built specifically for Bangladeshi users. We deeply respect our users' privacy and uphold international standards in protecting their personal information.

This Privacy Policy applies to the following areas:

  • While using the Tabjje website (tabjje.app)
  • While using the Tabjje mobile app (Android and iOS)
  • During account registration and login
  • During deposits, withdrawals, and other financial transactions
  • When contacting customer support
  • When participating in bonus, promotion, and voucher programmes

This policy may be updated from time to time. If significant changes are made, you will be notified by email or via a platform notification.

Section 02
What Information We Collect

Tabjje only collects the information genuinely needed to deliver our services. We do not collect data beyond what is necessary.

Personal Contact Information:

  • Full name (as provided during registration)
  • Date of birth (for age verification)
  • Email address
  • Mobile Number
  • Residential address

Identity verification (KYC) information:

  • National ID (NID) number and scanned copy
  • Passport (where applicable)
  • Selfie or photo (for identity verification)

Financial Information:

  • Mobile banking account number (bKash, Nagad, Rocket)
  • Transaction history and amounts
  • Source of funds information (for large transactions)

Technical information:

  • IP address and device ID
  • Browser information and operating system
  • Login time and location (IP-based, not GPS)
  • Gaming activity logs & betting history
Data type Purpose Mandatory?
Name and contact details Account management Yes
Date of Birth 18+ Age Verification Yes
NID/Passport KYC verification For withdrawals
Mobile banking Payment Processing For Transactions
IP address Security and fraud prevention Automatic
Section 03
How Your Information Is Collected

Tabjje collects user data through several methods, each of which is transparent and carried out with the user's knowledge.

Direct Data Collection:

  • Information you provide when filling out the registration form
  • Documents uploaded during the KYC verification process
  • Payment details provided during deposits and withdrawals
  • Information provided via chat or email with customer support

Automatically Collected Data:

  • Through cookies and similar tracking technologies
  • Activity logs on the platform (login, gaming, transactions)
  • Technical data from your device and browser
Section 04
How Your Information Is Used

Tabjje uses collected data solely for specific, lawful purposes. We will never use your information without your consent.

For service delivery:

  • To create, manage, and secure your account
  • To process deposits and withdrawals
  • To keep betting and gaming services running
  • To manage bonuses, promotions, and loyalty rewards

For security and protection:

  • To prevent fraud, money laundering, and other illegal activities
  • To detect multiple accounts
  • To monitor suspicious transactions

For contact and support:

  • To send important account-related notifications
  • To provide customer support services
  • To inform you of changes to the Terms & Conditions

For legal obligations:

  • To comply with regulatory authority guidelines
  • To comply with anti-financial crime regulations
  • To verify age and ensure responsible gaming

You can opt out of promotional communications at any time. However, important account notifications cannot be turned off.

Section 05
Who Your Information Is Shared With

Tabjje never sells your data. However, limited information may be shared with trusted partners under specific circumstances.

Service Partners:

  • Payment processors (bKash, Nagad, Rocket) – to complete transactions
  • Identity Verification Provider – for the KYC process
  • Cloud service providers – for data storage and processing
  • Security and fraud prevention agencies

For Legal Reasons:

  • Under a court order or government directive
  • Upon request from financial crime investigation authorities
  • At the request of international regulatory authorities

All third-party partners operate under strict confidentiality agreements and may not use your data for any purpose beyond the services they provide.

Section 06
Technical Data Security Measures

Tabjje uses the latest technology to protect your data. Our security measures are aligned with international standards.

  • 256-bit SSL encryption: All data transfers occur over encrypted connections
  • PCI DSS Compliance: Payment information stored in compliance with international security standards
  • Two-Factor Authentication (2FA): Available as an additional layer of security
  • Regular Security Audits: Regular system audits by third-party experts
  • Firewall & DDoS Protection: Advanced server-level security measures
  • Limited access policy: Only authorized personnel have access to specific data

Please note that no data transmission over the internet is 100% secure. That said, Tabjje takes every precaution to protect your information. If you notice any suspicious activity, report it to support@tabjje.app immediately.

Section 07
Cookies & Tracking Technologies

Tabjje uses cookies to enhance your browsing experience and ensure the platform functions properly.

Types of cookies:

  • Essential cookies: For login sessions and core platform functionality – these cannot be disabled
  • Performance cookies: For analysing page load times and user experience
  • Functional Cookies: To remember your preferences and settings (language, theme, etc.)
  • Security Cookies: To detect fraud and protect your account

You can manage cookies through your browser settings, though disabling them may affect the functionality of certain platform features.

Section 08
Your Privacy Rights

As a Tabjje user, you have a number of rights over your personal data. We respect these rights and are committed to helping you exercise them.

Section 09
How long your data is retained

Tabjje does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 Years Financial regulations
KYC Documents 5 Years Regulatory Guidelines
Chat and support logs 2 Years Service Quality Improvement
Cookie Information Up to 1 year Platform development
Section 10
Protection of Minors' Data

Tabjje is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age verification is mandatory at the time of registration
  • Any account registered by someone under 18 will be closed immediately
  • Any data collected from minors will be deleted immediately
  • Parents or guardians with concerns can reach us at support@tabjje.app
Section 11
Privacy Contact

Contact us for any questions, requests, or complaints regarding our privacy policy. Our dedicated privacy team will respond within 48 hours.

Send all privacy-related requests to: support@tabjje.app
Use the subject line: "Privacy Request – [Your User ID]"

Requests to access, correct, or delete your data are typically processed within 30 business days. Complex cases may take up to 90 days.

Your Rights Regarding Data Protection

As a Tabjje user, you have full control over your personal data.

01
Right to Access Data
You have the right to know what information we hold about you. Upon request, a full copy of your data will be provided within 30 days.
02
Right to rectification
If any of your stored information is incorrect, you can request a correction. This can be done through your account settings or by email.
03
Right to Erasure
In certain circumstances, you can request that your personal data be deleted, though some data may need to be retained due to legal obligations.
04
Right to restrict processing
In certain cases, you can request that we limit how your data is processed — for example, if you dispute the accuracy of the information.
05
Right to data portability
You have the right to receive the data you've provided in a structured, commonly used format.
06
Right to Object
You can object at any time to your data being used for marketing or profiling purposes.
Why Tabjje's privacy policy can be trusted
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End-to-end encryption
Every piece of your information on Tabjje is encrypted with 256-bit SSL — the same banking-grade security used to keep your data safe.
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No Data Sales
Tabjje never sells your personal information to advertisers or any third parties. That is a core commitment we stand by.
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Regular security audits
Independent security experts regularly audit Tabjje's systems. Any vulnerabilities identified are addressed promptly.
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Two-Factor Authentication
Enable 2FA on your account for an added layer of security. Use SMS or app-based OTP to make your login even more secure.
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Minimal Data Collection Policy
Tabjje only collects data that is truly necessary to provide our services. Collecting unnecessary information goes against our policy.
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Secure Data Deletion
Once an account is closed or the retention period ends, all data is permanently and securely deleted with no residual data retained.
Privacy policy FAQs

No, Tabjje never sells your personal information to any third party. Only essential partners — such as payment processors — may receive limited data strictly for service delivery purposes, and they operate under strict confidentiality agreements.

Yes, you can email support@tabjje.app to request deletion of your data. However, transaction records and KYC documents must be retained for a specified period due to legal obligations.

Tabjje does not track GPS-based location. Only an approximate location is derived from your IP address, used solely for security and fraud prevention purposes.

Yes, Tabjje stores payment information in compliance with PCI DSS standards. Mobile banking account numbers are kept encrypted and used exclusively for payment processing.

After an account is closed, certain data must be retained for a period of time to meet legal obligations. Transaction records are typically kept for 7 years and KYC information for 5 years. All data is then securely deleted.

For significant changes, you will be notified via your registered email and through an on-platform notification. The date of the latest update will always be visible at the top of the page.
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Your Data is Safe – Get Started Now

Read Tabjje's Privacy Policy and rest assured – your data is fully secure. Open a free account today and enjoy safe gaming.

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